KIMBERLY MOORE

11136 Allendale Drive  ~  Peyton, Colorado 80831

719-465-3220-home ~ 917-440-3319 -mobile ~ kmoore@everestbroadband.com

 

PROFESSIONAL SUMMARY

 

Motivated, results-oriented professional with 9 years of proven Telecommunications industry knowledge and experience in building, coordinating and troubleshooting customer installs and moves of primary rate interface, T1, and digital storage oscilloscope circuitry.  Manages all aspects of carrier accounts with major customers such as Verizon, RCN, Broadwing Communications, Looking Glass, XO Communications, WCOM and AT&T. Possesses superior interpersonal, verbal and written communication skills while interacting with customers, vendors and employees at all levels of the organization. Demonstrated leader with a history of taking the initiative to achieve desired results.  Technically proficient in Microsoft Outlook, Word, Excel and PowerPoint. Willing to travel as required.

 

PROFESSIONAL EXPERIENCE

 

CHRISTIAN HOUSE OF PRAYER                                        March 2012 - Present

Church Administrator, Colorado Springs, CO

 

·        Tallies totals for weekly tithes and donations, manages deposits into the church’s accounts, and works with the church’s accountant to develop budgets, approve purchases, and manages cash flow

·        Handles documents considered highly sensitive in nature to include church financial statements and other official documents.

·        Manages accounts payable and receivables, orders and maintains supplies, keeps track of inventory and replenish as needed.

·        Assists the Pastor with communications by handling written correspondence and phone messages.

·        Answers questions from members and other staff regarding administrative processes.

 

 

EVEREST BROADBAND NETWORKS                                                                                      May 2012 - Present

Circuit Provisioner, New York, NY

 

·             Manages accounts payable and receivables, and processes vendor, carrier and merchant billing statements and payments.

·             Coordinates internal and customer installations, moves and changes of T1, DS3 and Pots lines.

·             Manages major carrier accounts such as Verizon, RCN, Looking Glass, Broadwing and XO Communications.

·             Maintain circuit inventory for vendor accounts.

·      Coordinate and facilitate all LNP ports and troubleshoot customer issues.

 

 

LEVEL3 COMMUNICATIONS                                                                                                     Nov 2006 – Jun 2008

Project Manager, Jersey City, NJ

 

·        Responsible for all Enhance 911, Directory Assistance, and Busy Line Verification circuits for the entire country.

·        Coordinated all installations, disconnects and hot cuts with local exchange carriers (LEC).

·        Provisioned augments, implemented changes and disconnects to the network. 

·        Issued automated system recoveries via communications support group and CV to LEC for terminating Local/Intralata and IXC trunks.

·        Processed all incoming LECs access service requests for augments, disconnects and new orders, and tracked all stages of processes from implementation to successful completion.

 

 

 

KIMBERLY MOORE

11136 Allendale Drive  ~  Peyton, Colorado 80831

719-465-3220-home ~ 917-440-3319- mobile ~ kmoore@everestbroadband.com

 

 

 

FOCAL COMMUNICATIONS                                                                                                       Sep 1999 – Jul 2004

Circuit Engineer, New York, NY

 

·             Managed daily activity report and engineered all switch and field circuits for New York and New Jersey locations.

·             Supervised work assignments for 5 technicians and assisted with other administrative responsibilities.

·             Built DS0 circuits and translations for PRI and T1 circuits, added and deleted numbers in the switch.

·             Served as Local Exchange Carrier Coordinator, and uilt parts for Integrated Voice and Data order (IVAD) for New York and New Jersey offices.

·             Oversaw circuit loop installations for Verizon, WCOM and AT&T, and designed, added and deleted numbers for New York and New Jersey office locations.

 

 

 

VOLUNTEER EXPERIENCE

 

THE 4^TH JUDICIAL DISTRICT ATTORNEY’S OFFICE                                 Oct 2009 – Apr 2010

Legal Assistant – District Court Division, Colorado Springs, CO

 

·        Assisted staff with imaging of documents, redaction, copying, special projects, and tasks as needed in the day to day

preparation of felony cases.

·        Typed memos and correspondence.

 

VETERAN’S ADMINISTRATION EASTERN COLORADO HEALTH CARE SYSTEMAug 2009 – Sep 2009

Clerical Assistant, Colorado Springs, CO

 

·        Telephonically contacted patients of upcoming appointments

·        Filed and sorted customer service surveys

 

 

EDUCATION

 

UNIVERSITY OF COLORADO AT COLORADO SPRINGS, Colorado Springs, CO

Masters of Criminal Justice, 3.9 GPA, December 2013

 

JOHN JAY COLLEGE OF CRIMINAL JUSTICE, New York, NY

Bachelor of Art, Criminal Justice, 3.8 GPA, December 2006

Dean’s List for 2004-2005 and 2005-2006 Academic Years

 

 

 

REFERENCES

 

Available upon request.